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Verified
5/5

2020-02-12

Awesome Experience

"Taylor and his crew was just wonderful to deal with. They were very professional and listen to our needs. We were able to find the perfect helmets for us. Thanks Taylor."

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Verified
5/5

2020-01-28

Helpful Staff, customer service second to none!

"It always a pleasure to visit and purchase from the Lafayette, Cycle Gear Store. Courteous and knowledgeable staff make the difference!"

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Verified
5/5

2020-01-17

Great

"The guys and girls there are great people "


Verified
5/5

2019-12-29

The go to store for riding gear

"Always helpful and knows a product"

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Verified
5/5

2019-12-19

Great group.

"These guys are the best. Great culture. Friendly and knowledgeable. Manager gave me his personal map he had for years when learning I was going cross country trekking. Never have I got attitude when trying merch on multiple occasion. Sooo helpful. "

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Verified
5/5

2019-11-01

Great service during and after sale

"Purchased a new motorcycle helmet information about purchase in store was great, warranty information was great, product was great, help with product was great and helpful"

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Verified
5/5

2019-10-07

Ordering

"Very attentive and helpful, with NO hassle.
Very well handled by your staff.
Got exactly what we wanted on the schedule they promised.
"

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Verified
3/5

2019-09-09

Veteran discount on tires

"You give a discount on plastic phon holder but not to Vietnam vets on tires"

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Verified
5/5

2019-07-31

Great service...as usual

"I stop in to look every time I'm in town. The staff is always courteous and helpful. This was an expensive visit, but I'm certain I was directed in exactly the right direction. "

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Verified
5/5

2019-07-25

These dudes are always awesome.

"Here is the thing about CG Lafayette...They do their jobs, but they do so much more on top of that. They know their stuff, they can sell, but it's not always about selling. They actually care about your well being. That goes such a long way. Hands down, best customer service from any retail/service provider anywhere in my opinion. Like they don't have to go that extra mile or even pretend to care...but they do. That's why I trust them, genuinely. "

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Verified
1/5

2019-05-20

Misleading sales

"A SALE sign was placed on a rack of clothes however they placed items on the rack that were not on sale. "


Verified
5/5

2019-05-13

Excellent service, beyond knowledgeable staff, and local.

"Every time I go to CycleGear Lafayette, I know the staff will always point me in the right direction for what I need. Weather it be a part, tips on putting it on, the latest safety gear, or just general hanging out talking about motorcycles during bike night. We truly are fortunate to have such a great asset for motorcycle gear in our area. I'm positive my riding experience wouldn't be what it is now if it wasn't for our local Cycle Gear and their experienced staff. "

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Verified
5/5

2019-05-09

Love this store!

"I always have a good experience with this store and the employees. I'm in there a few times a month (at least once a week), but usually only purchase every other month or so. I still get every question answered. I had an issue with my rear tire picking up some metal on the road and the tire was replaced under the road hazard warranty. Easy peasy. Plus the price match policy has saved me $50 bucks or more each trip. Absolutely recommend this location and the chain..."


Verified
5/5

2019-04-27

Excellent

"Found local Cycle Gear shop recently and am finding useful items I can no longer find at motorcycle stores in their parts and accessories section. "

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Verified
5/5

2019-04-26

GREAT

"ITs always a pleasant experience shopping here. The guy who works there is really helpful."

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